Privacy Policy
How we handle your information, cookies and analytics.
Last updated: 12 November 2026.
Information we collect
- Messages and contact details. When you contact us on WhatsApp we receive your phone number and the information you send, such as your device and IPTV app.
- Order details. The plan you choose and the details we need to activate your subscription, such as an app MAC address and device key.
- Website usage. If you accept analytics cookies, Google Analytics collects anonymous data about how the site is used.
Payments are processed by the payment method you choose. Do not send card numbers or passwords in chat.
Cookies
The site shows a cookie banner. Analytics cookies are off until you choose Accept. You can change your choice by clearing the site data in your browser.
How we use information
We use it to answer your messages, activate and support your subscription, handle refunds and improve the website. We do not sell your personal data.
Retention
We keep order and support messages only as long as needed to support your subscription and meet our obligations.
Your rights
Under UK and EU data protection law you may ask to access, correct or delete your personal data. Message us on WhatsApp at +212 647 950 680.
Third parties
WhatsApp, Google Analytics and your payment provider process data under their own privacy policies.